DRAG

Privacy policy

Introduction to Our Privacy Policy

TGT Global Trots & Travels Pvt. Ltd. (“TGT Global Trots”, “TGT”, “we”, “us” or “our”) is committed to safeguarding the privacy and personal data of users accessing our website, www.tgtglobaltrots.com . As a responsible data controller and data processor, we understand the importance of protecting the information shared with us by our customers, business partners, service providers, and website visitors (“you”, “user”, “your”).

We value the trust you place in us and respect your right to privacy. This Privacy Policy explains how personal information is collected, used, stored, and protected when you interact with our website or use our travel services. It applies exclusively to users who access or engage with services offered on www.tgtglobaltrots.com .

When you choose to connect with us or make a booking, any information you provide—such as your name, contact details, address, and booking-related data—is treated as confidential. We implement appropriate security measures to protect your personal data and do not sell, rent, or trade customer information to third parties.

This Privacy Policy outlines our practices regarding the collection, usage, and disclosure of personal data. We encourage you to review this policy carefully to understand how your information is handled and protected while using our website and services.

1. Collection of Personal Data

To process, confirm, and manage your travel reservations with airlines, hotels, car rental companies, and other service providers, we may collect and process certain personal information. This data also helps us communicate with you for customer support and service-related purposes.

The personal data we may collect includes, but is not limited to:

● Full name
● Email address
● Contact number
● Residential and billing address
● Country of residence
● Date of birth, age, and gender
● COVID-19 vaccination status and certificates (if required for travel)
● Payment details (credit/debit card or bank information)
● Passport copy
● PAN card copy
● Aadhaar card copy (for Indian residents)
● Visa and travel documents
● Travel insurance details
● Family or companion details
● Meal and special service preferences
● Health-related information (only when required for travel arrangements)
● Educational and employment details (if applicable)
● Preferred language
● Information related to our services and inquiries
● IP address and device information
● Call recordings for quality and training purposes
● Communication preferences (email, WhatsApp, phone, etc.)

2. Sources of Personal Data Collection

Direct Collection:

We may collect personal data directly when you:

● Fill out forms on our website
● Make travel inquiries or reservations
● Share business cards or documents
● Subscribe to newsletters or preference centers
● Visit our offices or contact our support team

Indirect Collection:

We may receive personal data from:

● Travel agents and partner travel platforms
● Authorized representatives acting on your behalf
● Social media platforms and online inquiries
● Business clients sharing customer data for service fulfillment

Public Sources:

Information may also be collected from publicly available sources such as internet searches or published articles.

Social Media and Networking Platforms:

If you register or log in using social media accounts (e.g., Google, Facebook, LinkedIn), we may receive information permitted by your social media privacy settings, such as your name and email address.

3. Use and Disclosure of Personal Data

We may use and share your personal data for the following purposes:-

Service Providers:

Your information may be shared with airlines, hotels, car rentals, railways, bus operators, and other suppliers strictly for booking and service fulfillment. By using our services, you authorize us to share necessary information with these providers.

Business Partners and Vendors:

Limited personal data may be shared with trusted partners to enhance your travel experience or provide value-added services.

Legal and Regulatory Disclosure:

We may disclose personal data when required-

● By law or government authorities
● Under court orders or legal proceedings
● For regulatory, audit, or compliance requirements
● To protect our systems, business, and users

4. Data Security Measures

We implement appropriate technical and organizational safeguards to protect personal data against unauthorized access, loss, misuse, or disclosure. All online transactions are processed through SSL-secured servers, ensuring that your personal and payment information is encrypted and protected during transmission.

5. Data Retention Period

We retain personal data only for as long as necessary to:-

● Fulfill the purpose for which it was collected
● Comply with legal and regulatory requirements
● Address disputes, claims, or investigations

6. Use of Traveler Photos and Videos

If you voluntarily share travel photos or videos with us through any platform or communication channel, you grant TGT Global Trots & Travels Pvt. Ltd. a non-exclusive, worldwide, perpetual, royalty-free license to use, edit, publish, distribute, and display such content for marketing, promotional, and informational purposes across our platforms. You confirm that you have the legal rights to grant this permission.

7. Third-Party and External Links

Our website may contain links to third-party websites or advertisements. We are not responsible for the privacy practices or content of such external sites. Users are encouraged to review the privacy policies of third-party websites before engaging with them.

8. Cookies Policy

Cookies are small data files stored on your device to enhance website functionality and user experience. Cookies do not collect personal information, run programs, or install viruses. Most browsers accept cookies automatically. You may choose to manage or disable cookies through your browser settings at any time.

9. Your Data Protection Rights

Under applicable data protection laws, you may have rights to access, correct, restrict, or object to the processing of your personal data. We respect these rights and respond in accordance with legal requirements.

10. Withdrawal of Consent

If you do not agree with this Privacy Policy, please discontinue using our website. You may withdraw your consent at any time by contacting us at info@tgtglobaltrots.com . Withdrawal of consent may impact our ability to provide services.

11. Accuracy and Rectification

You may request updates, corrections, or copies of your personal data by contacting info@tgtglobaltrots.com. Where applicable, corrected information will be shared with relevant third parties.

12. Eligibility

You must be at least 18 years of age to transact with us and to provide consent for processing personal data.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, technologies, or business practices. Updated versions will be published on our website. Continued use of the website constitutes acceptance of the revised policy.

 
Contact Information for Privacy Policy Queries

For any questions or concerns regarding this Privacy Policy, please Contact Us for assistance.  

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